01
Pre-visit intake form
Patients complete their details before arriving, including consents and relevant history.
Front desk
Technology for clinics, practices, and health centers
In healthcare, technology has to reduce friction and respect sensitive data. We work on scheduling, reminders, basic records, and insurance communication, following each country's regulations.
- Market
- Canada
- Currency
- CAD
- Language
- en-CA
Sectores
01 / Scheduling
No-shows drop when booking is easy and reminding is automatic
A patient who has to call during office hours to book an appointment is a patient who often does not return. With online booking and automatic reminders, schedules fill faster and lost slots drop.
We configure rules per practitioner, consultation length, buffer time, and blocked hours, along with confirmations and reminder messages through the channels your audience uses.
- 24/7 booking from a phone
- Automatic reminders and confirmations
- Rules per practitioner and appointment type
- Rescheduling in one click
02 / Administration
Less administrative work, more clinical time
Every task automated at the front desk is time returned to patient care.
02
Visit history
A chronological record per patient with attached documents and role-based access control.
Records
03
Charges and estimates
Estimate issuance, payment recording, and balances per patient or insurance plan.
Billing
04
Insurance and plans
Coverage validation and attached documentation for third-party payer processes.
Insurance
05
Management reports
Occupancy per practitioner, no-show rate, most requested services, and wait times.
Management
06
Patient portal
Results, instructions, and documents available online with secure access codes.
Service
03 / Security and compliance
Sensitive data requires clear rules from the design stage
We work with role-based access, activity logs, encryption in transit, automatic backups, and data retention according to local regulations. No shared databases and no uncontrolled exports.
Before building, we define with the clinic's owner which information is necessary, who can see it, and how long it is kept.
04 / Questions
Questions from clinics and practices
Do you replace our current medical record system?
Not necessarily. We can integrate with what you use or build a specific module such as scheduling or a patient portal.
How do you protect patient data?
Role-based access, activity logs, encryption, and backups. We define a retention policy that follows the regulations in force in Canada.
Does it integrate with insurers and plans?
We record coverage and the documentation needed for the process, with statuses and owners.
Can patients book without calling?
Yes. It is the module with the biggest impact on reducing no-shows and relieving the front desk.
Let's review your scheduling and front desk
Tell us how many practitioners work with you and which processes hurt the most. We propose modules and an investment in CAD.